1. Go to www.ipayimpact.co.uk
2. Click on the Register button
3. Child Account Ref – enter your bespoke reference number, provided by UCC
4. Username – enter a username that you will remember, you will need this every time you log in
5. Email – enter a valid email address
6. Confirm email address
7. Password – enter a password (must be a minimum of 6 characters, with a Capital letter, one number and one character that is not a number or letter)
8. Confirm password
9. Maths test – please insert your answer
10. Agree to terms – please tick this box, you can view the terms as required. You will receive an email to activate your account.
11. Login to your account – update your personal information and save

1. Go to www.ipayimpact.co.uk
2. Click on Login
3. Enter your username
4. Enter your passsword
5. Click “Log On”

1. Go to the iPayimpact homepage, it will show your balance and give a suggested amount, you can opt of that or input your own amount.
2. Add to Basket
3. Proceed to checkout
4. You will be directed to the Capita payment gateway where you can enter your debit or credit card details securely
5. You will receive an email receipt of your payment once it has been authorised
6. If your child receives free school meals, you need to register an account as normal, and the credit will automatically appear in their account.

In terms of lunch, obviously each child is different.

We offer free toast to all students between 8am – 8.45am but they then have the opportunity to buy something at morning break.

A lunch meal deal is £2.60; main meal, fruit/yogurt and water.

£15.00 a week is often where most people start and see how it goes.

If you download the app you can track really easily how much they’re spending.

We can also put a limit on what they’re spending if you deem it necessary.

1. If you have more than one child at this school, or another school using iPayimpact
2. Go to www.ipayimpact.co.uk
3. Child Accounts on the menu – your first child will be displayed
4. Click on the “Link a new child account” button
5. Enter the Child Account Reference for your other child/ren, as provided by us or the other school
6. Click “Find school” and “Account” – choose the school from the list (if displayed)
7. Click the “Link Account” button

1. Log into your iPayimpact account
2. Click on “Accounts” at the top of the page
3. This should display your account with a “Select” button to the right – click “Select”
4. This should give you two options; School Shop and School Meals
5. To purchase a tie, planner etc. select Shop
6. Choose the appropriate category
7. Select the item you need by clicking “Detail”
8. Choose your quantity and then “Save Item in Basket”
9. Click on the basket icon at the top of your screen
10. Proceed to checkout
11. Make your payment
12. During term time your child can just go to the Health hub and collect anything you’ve ordered
13. Over the Summer, if you order any uniform you will receive a text message to confirm when your order is ready to collect from school reception

1. The contents of your basket can be seen by clicking on “View Basket” from the homepage
2. You have the option to click the “Remove” button on an item in your basket, or the “Amend” button
3. You will be asked to confirm that you wish to take this action
4. Once you are happy with the contents of your basket you “Proceed to checkout”

1. Login to your account
2. Click on “Payment History”
3. Click on “Details” – this will show all the payments that have been made by you
4. You can also check your email for payment receipts that will be sent to you every time a payment has been successfully processed

1. Go to www.ipayimpact.co.uk
2. Click on Login
3. Click on the “Recover your Password” button
4. Enter your username
5. Enter your valid email address
6. Click on “Recover Password”
7. A message will be sent to your email address with instructions on how to reset your password
8. Click on the link in the email
9. You can now enter a new password and confirm this by entering it again
10. Click “Change Password”
11. You can now login using your new password

A couple of people have reported this error; this field should be pre-populated so you’ll need to close the website and start again, this should resolve it.

Students who don’t have biometric consent will receive a PIN, and they will enter that number into a pin pad in the dining hall.

Yes. All pages viewed on iPayimpact are encrypted using a “Secure Socket Layer” (SSL) session. SSL is an industry standard and is designed to ensure internet pages and sensitive information are not intercepted. When browsing using an SSL enabled site, you will see a  padlock icon visible in your browser.

All payments are made through a payment gateway which adheres to the highest level of compliance under the Payment Card Industry Data Security Standard (PCI), including stringent fraud screening, SSL encryption and tamperproof data storage. This process is regularly audited by the banks and banking authorities.

Students, parents and staff can rest assured that the fingerprint images cannot be used by any other source for identification purposes. The system uses an image of the finger to create a mathematical algorithm and then discards the finger image; only the numbers remain and these cannot be reinterpreted back into a finger image. 

1. After logging onto your account, choose “My Profile” from the menu options at the top of the screen
2. You can update your details in there
3. Click “Save your details” once you have finished

Call our finance office on 01768 210206 or email finance@ullswatercc.co.uk. We will contact CRB Cunninghams Solutions on your behalf if we are unable to help in the first instance. Due to child and data protection directives CRB Cunninghams Solutions are unable to answer parent queries directly.

It is the intention that Ullswater Community College becomes as cashless as possible. This provides extra security for both students and staff. It is therefore the school’s preference that all payments should be made via iPayimpact. Cheques will only be accepted if families are unable to access the iPayimpact website.

Contact our finance office on 01768 210206 or finance@ullswatercc.co.uk and they will be able to arrange a refund, or transfer the balance onto a sibling account.

Biometrics authentication is the automatic recognition of a living being using suitable body characteristics. By measuring an individual’s physical features in an authentication inquiry and comparing this data with stored biometric reference data, the identity of a specific user is determined.  There are many different biometric features that can be used for authentication purposes; these include finger image, signature, iris, retina, DNA or any other unique characteristic. Once a characteristic has been chosen the next stage in the Biometric process is authentication.  A biometric feature is saved on to a database. Once the data has been stored, a new scanning of the biometric feature is taken. If the comparison is positive, access to the appropriate application is granted.

Biometric technology is now being used at many locations around the country. Banks, supermarkets and now schools and colleges are adopting this increasingly popular technology. Biometrics are not new; their roots have been traced back to ancient Egyptian times. The use of finger images as a security device over the last few years has become very widespread with many popular brands of phone making use of it.

Whilst the use of Biometrics has been steadily growing over the last ten years, the past couple of years have seen an explosion in development, interest and vendor involvement.

Yes there is – the app was introduced in May 2024.